משלוח
SHIPPING POLICY
Last updated: August 2026
At MOLAIRE, we aim to provide a simple and reliable shipping experience. This Shipping Policy explains how orders are processed, shipped and tracked.
1. FREE SHIPPING
We currently offer free standard shipping on orders placed through our website.
The shipping option and estimated transit time available for your order will be displayed at checkout.
2. ORDER PROCESSING
Orders are processed after payment has been successfully confirmed.
Processing and preparation times may vary depending on the product, order volume and fulfillment circumstances.
Once your order has been shipped, you will receive shipping information and tracking details when available.
3. SHIPPING TIME
Our standard shipping option currently has an estimated transit time of:
3–14 business days
This is an estimated transit time and is not a guaranteed delivery date.
Actual delivery times may vary depending on the destination, carrier, customs procedures, weather, holidays and other circumstances outside our control.
The estimated transit time refers to the shipping period after the order has been dispatched and may not include order processing time.
4. ORDER TRACKING
Once tracking information becomes available, we will provide the customer with a tracking number where applicable.
Customers may use the tracking information provided to follow the progress of their shipment.
Tracking updates may take some time to appear after an order has been shipped.
5. INTERNATIONAL SHIPPING
MOLAIRE accepts orders from selected international destinations.
Available shipping destinations and shipping options are determined by the destinations supported at checkout.
Shipping availability may vary depending on the product and destination.
Certain countries, regions or addresses may not be eligible for delivery.
6. CUSTOMS, DUTIES AND IMPORT TAXES
For international orders, customs duties, import taxes, VAT or other charges may apply depending on the destination country.
Where such charges are imposed by the destination country, they may be the responsibility of the customer unless otherwise required by applicable law.
MOLAIRE does not control customs procedures or the amount of any customs or import charges imposed by the destination country.
Customers are responsible for providing accurate shipping and contact information required for delivery.
7. SHIPPING DELAYS
Although we do our best to ensure orders arrive within the estimated delivery period, shipping delays may occur.
Delays may result from circumstances including:
- Customs processing
- Carrier delays
- Weather conditions
- Public holidays
- Incorrect or incomplete shipping information
- High shipping volumes
- Other circumstances outside our reasonable control
An estimated delivery time is therefore not a guarantee of a specific delivery date.
8. INCORRECT SHIPPING INFORMATION
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If an order cannot be delivered because incorrect or incomplete information was provided, please contact us as soon as possible at:
molaire.jewelry@gmail.com
We will review the situation and determine what options are available.
9. LOST, DAMAGED OR MISSING ORDERS
If your order appears to be lost, damaged or has not arrived within a reasonable period after the estimated delivery window, please contact us at:
molaire.jewelry@gmail.com
Please provide your order number and, where applicable, tracking information.
We will review the shipment status and provide appropriate assistance.
Where MOLAIRE is legally responsible for the issue, we will provide the remedy required by applicable law.
10. DELIVERY ADDRESS CHANGES
If you need to change your shipping address, contact us as soon as possible after placing your order.
We cannot guarantee that an address can be changed after an order has entered processing or has already been shipped.
11. SHIPPING AND CANCELLATIONS
Shipping and cancellation rights are also governed by our Return, Cancellation & Refund Policy.
Nothing in this Shipping Policy limits or excludes any mandatory consumer rights that apply under applicable law.
For customers in Israel, statutory cancellation rights for distance transactions apply where the relevant legal conditions are met. The Israeli Consumer Protection Authority states that consumers may have cancellation rights for distance sales and that cancellation/refund obligations apply according to the law.
12. CONTACT
If you have any questions regarding shipping or your order, please contact:
Molaire.jewelry
Email: molaire.jewelry@gmail.com
Phone: +972527315554
We will do our best to assist you as quickly as possible.